General terms & conditions
Terms of Service
I. General
The buyer acknowledges that these general terms and conditions of “bluefrog pharma GmbH” in their currently valid version apply to all current and future contracts of the buyer with “bluefrog pharma GmbH” as seller of goods. The buyer agrees that deviations from the general terms and conditions, in particular purchasing conditions or other general terms and conditions of the buyer, are not valid without our express written confirmation and do not become part of the contract, even if we do not expressly object to them. In the event of a contradiction between provisions individually agreed in writing, e.g. in the order confirmation, on the one hand and these General Terms and Conditions on the other hand, the individually agreed provisions shall take precedence.
II. Offers
Our offers are non-binding. An order from the buyer is only considered accepted if it has been confirmed by us in writing or the delivery has been carried out.
III. Purchase price calculation / increase in taxes
a) Our prices do not include statutory sales tax. 
                        b) The purchase price is calculated according to the quantities, weights or dimensions
                        determined at the place of dispatch. 
                        c) If cost-determining factors change between the time the contract is concluded and delivery,
                        we are entitled to adjust the purchase price. Such price adjustments do not entitle the buyer to
                        terminate the contract. Cost-determining factors are, in particular, raw material prices, wage
                        costs, social security costs, taxes (including sales tax and other government levies), import
                        and export duties and exchange rate changes.
IV. Payment
                        a) The purchase price is payable net cash on the due date. Payment deadlines generally begin on
                        the day of the invoice date. If the due date is exceeded, the buyer is in default of payment
                        even without a reminder. In this case, we are entitled to assert claims from the day on which
                        the delay came into effect until the invoice has been paid in full. We reserve the right to
                        assert further damages. 
                        b) The buyer must reimburse us for the actual judicial and extrajudicial costs, including legal
                        fees, which arise as a result of the buyer not fulfilling his contractual obligations in full or
                        on time. The statutory default fee (§ 288 Para. 5 BGB) will be added. 
                        c) Complaints about the invoicing are only permissible within the payment period. Complaints
                        must be made in writing. Complaints do not lead to a suspension of the buyer's payment
                        obligation. 
                        d) Notwithstanding any instructions to the contrary by the Buyer, payments made will first be
                        credited against the judicial and extrajudicial collection costs and the accrued interest and
                        then against the outstanding capital amounts, starting with the oldest debt. 
                        d) Notwithstanding any instructions to the contrary by the Buyer, payments made will first be
                        credited against the judicial and extrajudicial collection costs and the accrued interest and
                        then against the outstanding capital amounts, starting with the oldest debt. 
                    
V. Calculation and recovery right
                        a) The buyer is only entitled to set off and to assert a right of retention if his counterclaim
                        is undisputed or has been legally established. 
                        b) We are entitled to refuse our outstanding services from a contractual relationship if it
                        becomes apparent after the conclusion of the contract (e.g. through an application for
                        insolvency) that the payment claim from the respective contractual relationship is at risk due
                        to the buyer's inability to pay. Our right to refuse performance does not apply if payment is
                        made or security is provided for it. We are entitled to set the buyer a reasonable period of
                        time in which he has to effect payment or provide security at his discretion in return for our
                        performance. After the unsuccessful expiry of the period, we can withdraw from the contract.
                    
VI. Delivery
                        a) Our delivery obligation is subject to the correct and timely delivery to ourselves. 
                        b) We are entitled to make partial deliveries. Short or excess deliveries of up to 5% of the
                        contractually agreed quantity are permitted. 
                        c) In the event of a delay in delivery, the buyer must set us a reasonable grace period of at
                        least two weeks. 
                        d) Unless otherwise agreed, reusable packaging always remains our property and must be returned
                        to us in proper condition after use. If the packaging is not returned in proper condition, we
                        are no longer obliged to take back the reusable packaging and refund the deposit. In addition,
                        the deposit will not be refunded if the returnable packaging provided by us is returned after
                        the buyer has used it for more than two years. However, if the reusable packaging is large
                        packaging (IBC), the buyer will be charged a reasonable rent in addition to the deposit, which
                        begins 30 days after delivery. This rent will be invoiced after the IBCs have been returned.
                        
                        e) The risk passes to the buyer as soon as the goods have been handed over to the transport
                        company or when the buyer collects them when the goods are made available. This also applies if
                        we bear the transport costs. (according to Incoterms) 
                        f) We are entitled to refuse to load or fill the means of transport and/or packaging provided by
                        the buyer if these do not meet the agreed safety requirements. In this case we are not liable
                        for any costs incurred as a result of any delay.
                    
VII. Delivery obstacles
Cases of force majeure that temporarily or permanently release our sub-suppliers from their delivery obligation also release us from our delivery obligation to the same extent. If our supply source is partially or completely lost, we are not obliged to stock up on supplies from other sub-suppliers.
VIII. Samples / Technical Advice
                        a) The samples provided by us as well as our technical and chemical information only serve as a
                        general description of the goods. They do not contain any assurance of properties or any
                        guarantee of quality or durability and do not release the buyer from examining each individual
                        delivery. 
                        b) Any product-related advice that we provide to the best of our knowledge is non-binding and
                        does not exempt the buyer from checking each individual delivery for suitability for the
                        intended use before processing.
                    
IX. Warranty
                        a) The buyer must inspect the goods immediately upon receipt and report any material defects,
                        wrong deliveries or quantity discrepancies in writing immediately, but no later than within one
                        week of receipt. In the case of partial deliveries, this obligation of the buyer relates to each
                        individual partial quantity. 
                        b) The buyer must report quality defects immediately after the defect has been discovered, but
                        no later than within three months of receipt. 
                        c) A complaint does not entitle the buyer to withhold payments due or to refuse acceptance of
                        further deliveries. 
                        d) In the case of timely and justified complaints, the buyer's claims for defects are limited to
                        the right to supplementary performance. If the supplementary performance by us fails, the buyer
                        can reduce the purchase price or, at his option, withdraw from the contract. Claims for damages
                        according to X. remain unaffected by this. 
                        e) We do not guarantee that the product is free of patents or other property rights of third
                        parties.
                    
X. Damages / Limitation of Liability
                        a) Contractual and non-contractual claims for damages by the buyer due to slightly negligent
                        breach of duty by us or our other vicarious agents are excluded. This does not apply if an
                        obligation has been breached that is of essential importance for achieving the purpose of the
                        contract, but our liability is limited to the foreseeable damage that is typical for the
                        contract and amounts to a maximum of twice the invoice value of the goods concerned. 
                        b) We are only liable for indirect damage and for damage that was not foreseeable at the time
                        the contract was concluded in the event of gross negligence and intent. 
                        c) The above restrictions do not apply to damage resulting from injury to life, limb or health.
                        Mandatory statutory liability provisions remain unaffected.
                    
XI. Retention of title
                        a) The delivered goods remain our property until all of our claims (including ancillary claims,
                        claims for damages and claims from checks and bills of exchange) from the business relationship
                        have been paid in full. 
                        b) If the reserved goods are processed, we are considered the manufacturer and acquire ownership
                        of the newly created products free of charge. If the reserved goods are processed, combined or
                        mixed with goods owned by third parties, we acquire co-ownership of the products created as a
                        result of this in the ratio of the invoice value of the reserved goods to the invoice value of
                        the other materials. If the reserved goods are processed, combined or mixed with a main item
                        owned by the buyer, the buyer hereby assigns his ownership rights to the new item to us.
                        
                        c) All claims from the sale of goods that are our property or are in our co-ownership are
                        assigned to us by the buyer to the full extent to secure our share of ownership. Any other
                        assignment, including in the context of a factoring transaction, is not permitted. 
                        d) The buyer is obliged to store the reserved goods at his own expense with the care of a
                        prudent businessman and to insure them against the usual storage risks. He already assigns his
                        claims from the insurance contracts to us. 
                        e) As long as the buyer fulfills his obligations to us in accordance with the contract, he is
                        entitled to dispose of the reserved goods in the ordinary course of business and to collect
                        claims from the resale of the reserved goods. However, the buyer is not entitled to pledge the
                        reserved goods or the assigned claim to third parties or to transfer them as security. The
                        purchaser must notify us immediately of any access by third parties to the goods subject to
                        retention of title or the assigned claims. 
                        f) If the buyer is in default of payment, we are entitled to demand the return of the reserved
                        goods without setting a grace period and without withdrawing from the contract. In addition, the
                        buyer must provide us with all necessary information and documents on the stock of the reserved
                        goods and the assigned claims as well as the assignment of claims to his customers immediately
                        upon first request. 
                        g) If the value of the security exceeds the sum of our claims by more than 20%, we will release
                        the excess security at the request of the buyer at our discretion.
                    
XII. Final Provisions
                        a) The law of the Federal Republic of Germany applies to contracts between the provider and the
                        customer, excluding the UN sales law. 
                        b) The contract remains binding in its remaining parts even if individual points are legally
                        ineffective. In this case, we are entitled to replace the ineffective condition with another
                        regulation that comes closest to the economic purpose of the ineffective condition and is
                        effective.
                        
                        Version March 2023